Privacy Policy

By providing personal information, including information provided during a pre-registration, online order or other data capture process, you agree that we may retain and use such personal information and other information in accordance with the terms and conditions of this Privacy Policy.

If you use this Site, all information, including personal information, will be transferred to Cell Guidance Systems Ltd in the UK and elsewhere (please see the Site’s contact page for a list of Cell Guidance Systems’s global offices). By using this Site, you unambiguously consent to the transfer of your personal information and other information for the purposes and uses described herein. Collection information about you Personally identifying information. When you register via this Site, you will be asked to provide contact information (e.g., name, organization, address, phone number, e-mail address, fax number, and so on) and other information. Information about particular transactions, such as product purchases over the website, is maintained in our databases (in a similar manner as such information is maintained for transactions which are done by telephone, fax, etc). If any third parties provide information to us about you, we may combine that information and will treat such combined information in accordance with this Privacy Policy.

Your E-mail address.

Your e-mail address is used to keep in contact with you and to raise and respond to issues and inquiries. It may also used to distribute information about us and market our products and services.

Use of cookies and website data.

This Site collects information from you as you navigate the Site, such as the URL of the site you just came from, the browser version you use, your Internet Protocol (IP) address, IP ports, date/time of access, size of data transferred, pages you visit. We use "cookies" to enhance your Site visit. A “cookie” is information either temporarily or permanently stored in a file on your computer. You can set your internet browser to reject cookies (refer to your internet browser instructions if you wish to do so), but that may limit your use of some convenience features at this Site.

How we use information about you

Except as otherwise stated, we may use information we collect from you and others to respond to your request, improve the content, services, and products that we provide, customize this Site to your preferences, communicate information to you (where you have not expressed a preference otherwise), for our marketing and research analysis, and for other purposes identified to you. Some marketing and research analysis may be conducted by third parties providing data collection and analysis services under contract with us, utilizing anonymous data collected from cookies. We reserve the right to use all information that is not personally identifiable.
We may use contact information obtained via this Site to send e-mail and postal mail supplying customers with product and service information. as well as other information we think may be useful to you. If you order products or services via our Site, we may contact you by e-mail to send you information about your order (e.g., order confirmations, shipment notifications, etc.). We may also contact Site visitors via e-mail regarding their account status, and about changes to any relevant agreements or policies. We sometimes also use this data to establish a profile for your company, or collectively for some or all of our customers, to help us make business decisions, such as what kinds of new products we should be developing. We will also use it for other internal business purposes including, data warehousing and mining, cross matching databases and pooling data for effective data management and aggregating information, to understand your needs, improve security of data, for statistical analysis, devising, deploying and measuring marketing campaigns and group wide sharing and for such and other reasonable business purposes and operational efficiency improvement. We may remove information as needed to maintain our database or when properly requested by you (subject to any legal duty or requirement we may have to preserve it).
In connection with any promotions, we use the information you submit to maintain your account, measure the benefits for our business and pursue other legitimate business purposes as described in this Privacy Policy and in the terms and conditions (where applicable) for the program or promotion.

Sharing of information about you

Third parties. Cell Guidance Systems will not provide your personally identifiable information to outside mailing lists. We may share information about you with Cell Guidance Systems employees, our affiliates, successors, and agents/representatives (for example, consultants), which will be required to treat the information in accordance with this Privacy Policy. Except as specifically described in this Privacy Policy, we will not, without your specific prior consent, sell, trade or transfer your information to unaffiliated third parties other than authorized third parties (such as, for example, contractors supporting operation of this Site) and others involved in the e-commerce distribution chain (e.g., vendors, service providers), which may need access to some of your personal information. We oblige such third parties to comply with our privacy policy, and limit their access and use of your personal information.
Mergers/acquisitions. In the event of any prospective or actual merger, business or asset sale, divestiture, other changes in control or financial status, or re-organization we may share or transfer personal information with the other party or parties involved. We will require the recipient to use the information in accordance with this Privacy Policy.

Disclosures required by law.

Occasionally, we may be required by law enforcement, government contract administrators, and/or judicial authorities to provide personally identifiable information to the appropriate judicial, governmental or regulatory authorities under applicable law, regulation or the terms of government contracts. We will disclose personally identifiable information upon receipt of a court order, subpoena, or if required to co-operate with law enforcement investigations or government contract compliance reviews. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful to the extent permitted by law.

How Cell Guidance Systems protects your information

Cell Guidance Systems takes reasonable steps to safeguard the information you provide. For example, web page elements transmitting personal or financial information are encrypted from your client PC to our servers (which are located in the United Kingdom) using the standard known as SSL (Secure Sockets Layer). Beyond the SSL encryption your data is protected once it reaches our network through the use of secure network firewalls. Portions of your data may also be encrypted on our storage server for additional security.
Because no system is 100% secure or error-free despite taking commercially reasonable steps, Cell Guidance Systems and its affiliates do not promise, and you should not expect, that information you provide shall remain private under all circumstances. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the Site.

Opting out

If you do not wish to receive certain communications from us, or our affiliates or representatives, you may opt out by: (1) declining the service offered when registering or at other information collection points on the Site, or (2) informing us that you no longer wish to receive such communications. We will comply with such requests unless such communications from us are required by law or do not require your consent under applicable laws. If you opt out of certain communications, you may not be able to access certain of our products or services. If you would like to opt-out of receiving communications from affiliates or other third parties with whom we shared data in accordance with this policy, please contact such third parties directly. Access, blocking, deletion and correction of information you provide You may at any time request access to a summary of your personal information held by us, and request corrections or updates to that information. We will make reasonable efforts to respond promptly to such requests for information in accordance with local laws. Our response to such requests may be limited to information under our direct control.Please notify us of any changes in your name, address, title, telephone number or e-mail address. You can correct your personally identifiable information yourself by accessing your online profile, or by contacting us to request changes. You may ask to have the information on your account deleted or removed; however, because we keep track of certain transaction information, such as past purchases, and other similar information, for legal compliance purposes, we may not be able to delete certain information. If information we hold appears to be inaccurate we will block its use until the position is verified to our satisfaction.

If you have any questions relating to this Privacy Policy or relating to the transfer of your personal data, please contact us at your local office. If you do not agree to this Privacy Policy, please do not provide us with your information.

Other web sites

This Site contains links to the web sites of other organizations. Cell Guidance Systems is not responsible for the privacy practices or the content of other web sites, and unless otherwise specified, does not imply any relationship, sponsorship, or affiliation between Cell Guidance Systems and these linked sites, or adoption or approval of the content of such sites.

Children's Privacy

We do not knowingly collect personal information from children under the age of 18.

Financial Privacy

We do not store or share our customers credit or debit card information

How to contact us

For any requests or questions related to this Privacy Policy, or if you have concerns about how information you provide to Cell Guidance Systems is being used, please contact us at the following address email: [email protected]

This Privacy Policy is effective December 17th 2010.